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Custom Fields

Custom Fields allow Tenant Admins to extend the data model of standard portal entities (such as products, contacts, or orders) by adding organization-specific fields without requiring development work. These fields appear in forms and are available for filtering and reporting.

RoleAccess Level
Tenant AdminFull access
Account AdminNo access
Super UserNo access

Hidden in the System Tenant. Only available in standard tenants.

  • Field Types — Support for text, number, date, boolean, dropdown (single/multi-select), and lookup field types.
  • Entity Assignment — Assign custom fields to specific entity types (e.g., Products, Customers, Orders).
  • Field Ordering — Control the display order of custom fields within entity forms.
  • Required Validation — Mark fields as required to enforce data completeness at entry time.
  • Default Values — Set default values for custom fields to streamline data entry.

:::tip TODO

  • Add a step-by-step guide for creating a custom dropdown field.
  • Provide examples of common use cases (e.g., adding a product certification number field).
  • Document how custom fields appear in export reports and API responses. :::