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Create Delivery

Create a new delivery to record the physical shipment of goods to a customer. Deliveries can be created manually or generated from a Released Sales Order using the New from Order action, which copies remaining undelivered lines. All deliveries start in Draft status.

Create Delivery form showing a customer selected, document date, delivery date, carrier, tracking number, and one line item with item code, quantity, and warehouse

From the Deliveries list, click New Delivery, or navigate directly to /commerce/sales/deliveries/new.

To create a delivery from a Sales Order, open the released order’s detail page and click Create Delivery in the Next steps strip.

SectionDescription
Document HeaderCustomer, dates, carrier, tracking, addresses, and reference fields
Line ItemsEditable table of items being delivered with batch and serial numbers

A footer bar contains the Create Delivery and Cancel buttons.


FieldRequiredTypeDescriptionDefaultValidation
CustomerYesEntity selectBusiness partner receiving the delivery—Must select a customer; partner on hold blocks submission
DateYesDateDocument dateToday—
Delivery DateNoDateActual or planned delivery date——
CurrencyYesSelectDocument currencyCompany default—
Payment TermsYesEntity selectPayment termsCustomer default—
Price ListYesEntity selectPrice list applied to the documentCustomer default—
ContactNoEntity selectCustomer contact personCustomer primary contact—
Billing AddressNoEntity selectBilling addressCustomer default billing address—
Shipping AddressNoEntity selectShipping addressCustomer default shipping address—
CarrierNoTextShipping carrier name (e.g., FedEx, DHL, UPS)——
Tracking #NoTextCarrier tracking number——
Sales PersonNoUser selectSales person——
ReferenceNoTextExternal reference number——
RemarksNoTextareaDelivery remarks——
Disc %NoNumberDocument-level discount percentage00–100

ColumnRequiredDescriptionValidation
ItemYesItem codeMust select an item
DescriptionNoLine description—
WarehouseYesSource warehouseMust select a warehouse
QtyYesQuantity to deliverMust be greater than 0
Batch #NoBatch number for batch-tracked items—
Serial #NoSerial number for serial-tracked items—
Unit PriceYesPrice per unit—
Disc %NoLine discount percentage0–100
Tax CategoryYesTax categoryMust select a tax category
Tax Amount—Computed taxRead-only
Line Total—Computed totalRead-only

RuleBehavior
Customer requiredSubmission blocked until a customer is selected
Payment Terms requiredSubmission blocked until payment terms are selected
Price List requiredSubmission blocked until a price list is selected
At least one lineSubmission blocked if no line items exist
Quantity positiveEach line must have a quantity greater than 0
Warehouse required per lineEach line must have a warehouse selected
Tax category required per lineEach line must have a tax category selected
Partner on holdSubmission blocked if the selected customer is on hold

After the delivery is created:

  • The delivery is saved with status Draft.
  • You are redirected to the Delivery Detail page.
  • A success notification confirms creation with the document number.

  1. Click New Delivery from the Deliveries list.
  2. Select the Customer and optionally set a Delivery Date, Carrier, and Tracking #.
  3. Add line items.
  4. Click Create Delivery to save the draft.
  • Creating deliveries requires Write permission on the Deliveries module.
  • When creating from a Sales Order, quantities are capped at the remaining undelivered quantity per line.