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Tenants

The Tenants page enables Super Users to create, configure, and manage all tenants hosted on the EZY Portal platform. Each tenant is a fully isolated organizational environment with its own users, data, and configuration.

RoleAccess Level
Tenant AdminNo access
Account AdminNo access
Super UserFull access

Visible to Super Users only. Hidden when the platform is deployed in Single Tenant mode.

  • Tenant List — View all provisioned tenants with their name, status (Active / Suspended / Provisioning), and license tier.
  • Tenant Creation — Provision a new tenant by specifying name, subdomain, license tier, and initial admin user.
  • Tenant Configuration — Access and override tenant-level settings (feature flags, storage quota, AI enablement) from a central admin view.
  • Tenant Suspension — Suspend a tenant to block all user access without deleting data, useful for non-payment or policy violations.
  • Impersonation / Admin Access — Enter a tenant’s context as a Super User to perform administrative actions or troubleshoot issues.
  • Tenant Deletion — Permanently decommission a tenant and schedule data purge, subject to a confirmation workflow.

:::tip TODO

  • Add a guide on provisioning a new tenant from scratch.
  • Document the impersonation audit trail — what gets logged when a Super User enters a tenant.
  • Describe the data purge timeline and grace period after tenant deletion. :::