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Event Monitor

The Event Monitor (also referred to as the Outbox Monitor) allows Super Users to inspect outgoing integration events published by the portal’s micro-services. It provides visibility into the event bus outbox pattern, showing which events are queued, in-flight, or have failed delivery.

RoleAccess Level
Tenant AdminNo access
Account AdminNo access
Super UserFull access

Visible to Super Users only.

  • Outbox Queue View — Inspect all events currently in the outbox, including their payload, target topic, and retry count.
  • Event Status — See per-event status: Pending, Delivered, Failed, or Dead Letter.
  • Retry Trigger — Manually trigger a retry for failed events that have not yet reached the dead letter threshold.
  • Dead Letter Management — View and manage events in the dead letter queue that require manual intervention.
  • Filtering by Service — Filter the event list by originating micro-service or event type.

:::tip TODO

  • Add a diagram of the outbox pattern and where Event Monitor fits.
  • Document common failure causes and their remediation steps.
  • Provide guidance on when to use manual retry vs. investigating the underlying issue. :::